Elements and Performance Criteria
- Elements define the essential outcomes
- Recognise reactions to loss and grief
- Recognise reactions to loss and grief
- Take into account social, cultural, ethnic and spiritual differences
- Identify situations where there may be risk to the health and/or safety of the person or other people and make appropriate referrals
- Identify and assess an individual’s suicide risk and where necessary refer to appropriate services
- Engage empathically
- Offer support and information
- Identify individuals experiencing difficulty in coping with grief and trauma and link or refer them to options for further help as needed
- Provide information about grief and bereavement support services and resources
- Identify, suggest or use strategies for formal and informal grief and bereavement support
- Obtain feedback from individual to confirm that options are clearly understood
- Maintain confidentiality in line with organisation practices
- Care for self
- Review support provided